QuickProadvisors PRIVACY POLICY
At QuickProadvisors, (“QuickProadvisors,” “we, “us”) we
consider the privacy of the visitors to our website www.quickproadvisors.com (the
“Site”), and the security of their personal information, to be extremely
important. This Privacy Policy document describes, in detail, the types of
personal information we collect and record on the Site, and how we use and
disclose personal information. As used in this Privacy Policy, "personal
information" means any information that identifies, relates to, describes,
is capable of being associated with, or could reasonably be linked, directly or
indirectly, with an individual or, where applicable, a household. This Privacy
Policy applies only to personal information collected on the Site and personal
information collected relating to our Customers (as
defined below). This Privacy Policy does not apply to any information collected
offline or via channels other than this Site or in connection with providing
our Services (as defined below).
I. COLLECTING INFORMATION
HOW WE COLLECT PERSONAL INFORMATION:
What personal information we collect depends largely on the
interaction that takes place between you and QuickProadvisors, most of which can be
categorized under the following:
Using QuickProadvisors Software as a Service. When you use any QuickProadvisors
Software as a Service (the “Services”), we store all the content you provide,
including but not limited to accounts created for team members, files,
pictures, project information, and any other information that you provide to
the Services.
In and through the Services, we also collect data about
usage of the Services. This may include, but is not limited to, numbers of
users, flows, broadcasts etc.
Using the Site: When you use the Site, we collect certain
information, as described in more detail below that may, alone or in
combination with other information, constitute personal information.
Types of Personal Information:
(i) QuickProadvisors Customers
(“Customers”): Name, address, company name, identification, publicly available
social media profile information, e-mail, IT information (IP addresses, usage
data, cookie data, browser data); financial information (credit card details,
account details, payment information). We use a third-party service provider to
process your credit card transactions. These third parties are governed by
their own agreements.
(ii) Purchasing a subscription. When you sign up for a
Subscription for the Services, we collect information to process your
payment and create your customer account. This information includes name, email
address, physical address, telephone number, and company name where applicable.
We retain the last four digits of your credit card to allow you to identify the
card used for future purchases. We use a third-party service provider to
process your credit card transactions. These third parties are governed by
their own agreements.
(iii) Customer-generated content. Our products and services
often give you the option to provide feedback, such as suggestions, compliments
or problems encountered. We invite you to provide such feedback as well as to
participate with comments on our blog and community page. If you choose to post
a comment, your user name, city, and any other
information that you choose to post will be visible to the public. We are not
responsible for the privacy of any information that you choose to post to the
Site, including in our blogs, or for the accuracy of any information contained
in those postings. Any information that you disclose becomes public
information. We cannot prevent such information from being used in a manner
that may violate this Privacy Policy, the law or your
personal privacy.
(iv) Data collected for and by our Customers.
As you use our Services, you may import into our system personal information
you have collected from your users, customers, prospective customers, and
social media and messaging platform contacts (collectively “Subscribers”) or
other individuals. We have no direct relationship with your Subscribers or any
person other than you, and for that reason, you are responsible for making sure
you have the appropriate permission and legal basis for us to collect and
process information about those individuals. As part of our Services, we may
use and incorporate into features information you have provided, we have
collected from you, or we have collected about Subscribers. For information
relating to how we use personal information relating to Subscribers, please
review this Privacy Statement.
(v) Information collected automatically. Our servers may
automatically record certain information about how you use our Site (we refer
to this information as “Log Data“), including both
Customers and casual visitors. Log Data may include information such as a
user’s Internet Protocol (IP) address, device and browser type, operating
system, the pages or features of our Site to which a user browsed and the time
spent on those pages or features, the frequency with which the Site is used by
a user, search terms, the links on our Site that a user clicked on or used, and
other statistics. QuickProadvisors and our partners may use various technologies to
collect and store information when you use our Services, and this may include
using cookies and similar tracking technologies on our Site, such as pixels and
web beacons. Users can control the use of cookies at the individual browser
level. Alone or in combination with other information, log files and
information collected by means of cookies may constitute personal information.
(vi) Sensitive personal information. Subject to the
following paragraph, we ask that you not send or disclose to us any sensitive
personal information (e.g., social security numbers, information related to
racial or ethnic origin, political opinions, religion or other beliefs, health,
biometrics or genetic characteristics, criminal background
or union membership) on or through the Services or otherwise.
If you send or disclose any sensitive personal information
to us (such as when you submit Customer-generated content to the Site), you
must consent to our processing and use of such sensitive personal information
in accordance with this Privacy Policy. If you do not consent to our processing
and use of such sensitive personal information, you must not provide it. You
may use your data protection rights to object to or restrict processing of this
sensitive personal information, or to delete such information, as detailed
below under the heading “Your Data Protection Rights & Choices.”
II. PURPOSE OF DATA COLLECTION
For service operations (i) To
operate, maintain, administer and improve the Services; (ii) to manage and
communicate with you regarding your Services account, if you have one,
including by sending you Services announcements, technical notices, updates,
security alerts, and support and administrative messages; (iii) to process
payments you make through the Services; (iv) to better understand your needs
and interests, and personalize your experience with the Services; (v) to send
you information about the Services by email (vi) to respond to your
Services-related requests, questions and feedback.
To communicate with you. If you request information from us,
register for the Services or participate in our surveys, promotions
or events, we may send you QuickProadvisors-related marketing communications if
permitted by law but will provide you with the ability to opt out.
Administration and analysis: We use automatically collected
information to administer the Service and the Site and we analyze (and may
engage third parties to analyze) this information to improve and enhance the
Site and the Services by expanding their features and functionality and
tailoring it to our Users’ needs and preferences.
To analyze trends, administer the Site, track users’
movements around the Site, serve targeted advertisements, and gather
demographic information about our user base as a whole.
To comply with law. We use your personal information as we
believe necessary or appropriate to comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas
or requests from government authorities.
With your consent. We may use or share your personal
information with your consent, such as when you consent to let us post your
testimonials or endorsements on our Site, you instruct us to take a specific
action with respect to your personal information or you opt into third party
marketing communications.
To create de-identified data for analytics. We may
de-identify personal information. We de-identify personal information by
excluding information that makes the data personally identifiable to you, and use that de-identified data for our lawful business
purposes.
For compliance, fraud prevention and safety. We use your
personal information as we believe necessary or appropriate to (a) enforce the
terms and conditions that govern the Services; (b) protect our rights, privacy,
safety or property, and/or that of you or others; and
(c) protect, investigate and deter against fraudulent, harmful, unauthorized,
unethical or illegal activity.
To provide, support, and improve the Services we offer. This
includes our use of the data that our Customers
provide us in order to enable our Customers to use the Services to communicate
with Subscribers. This also includes, for example, aggregating information from
your use of the Services or visit to our Site and sharing this information with
third parties to improve our Services. This might also include sharing your
information or the information you provide us about your Subscribers with third
parties in order to provide and support our Services
or to make certain features of the Services available to you. When we do have
to share personal information with third parties, we take steps to protect your
information by requiring these third parties to enter into
a contract with us that requires them to use the personal information we
transfer to them for lawful business purposes in a manner that is consistent
with this Privacy Policy.
III. HOW WE SHARE YOUR PERSONAL INFORMATION
We do not share or sell the personal information that you
provide us with other organizations without your express consent, except as
described in this Privacy Policy. We disclose personal information to third
parties under the following circumstances:
Service Providers. We may employ third party companies and
individuals to administer and provide the Services on our behalf (such as bill
and credit card payment processing, customer support, hosting, email delivery
and database management services). These third parties are permitted to use
personal information about you only to perform these tasks only for lawful
business purposes in accordance with the terms of the agreement(s) we have in
place with such service providers and for no other purpose.
Professional Advisors. We may disclose your personal
information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the
professional services that they render to us.
Business Transfers. As we develop our business, we might sell
or buy businesses or assets. In the event of a corporate sale, merger,
reorganization, dissolution or similar event, personal information may be part
of the transferred assets. You acknowledge and agree that any successor to or
acquirer of QuickProadvisors (or its assets) will continue to have the right to use
your personal information and other information in accordance with the terms of
this Privacy Policy. Further, QuickProadvisors may also disclose aggregated
personal information in order to describe our Services
to prospective acquirers or business partners.
Compliance with Laws and Law Enforcement; Protection and
Safety. QuickProadvisors may disclose information about you to government or law
enforcement officials or private parties as required by law, and disclose and use
such information as we believe necessary or appropriate to (a) comply with
applicable laws and lawful requests and legal process, such as to respond to
subpoenas or requests from government authorities; (b) enforce the terms and
conditions that govern the Services; (d) protect our rights, privacy, safety or
property, and/or that of you or others; and (e) protect, investigate and deter
against fraudulent, harmful, unauthorized, unethical or illegal activity.
IV. YOUR DATA PROTECTION RIGHTS & CHOICES
You have the following rights:
If you wish to access your personal information that QuickProadvisors
collects, you can do so at any time by contacting us using the contact details
provided under “How to Contact Us” heading below.
QuickProadvisors account holders may review, update, correct or
delete the personal information in their registration profile by logging into
their account. QuickProadvisors account holders may also contact us to accomplish
the foregoing or if you have additional requests or questions.
If you are a resident of the European Economic Area (“EEA”),
you can object to processing of your personal information, ask us to restrict
processing of your personal information or request portability of your personal
information where it is technically possible. Again, you can exercise these
rights by contacting us using the contact details below.
Similarly, if you are a resident of the EEA, if we have
collected and processed your personal information with your consent, then you
can withdraw your consent at any time. Withdrawing your consent will not affect
the lawfulness of any processing we conducted prior to your withdrawal, nor
will it affect processing of your personal information conducted in reliance on
lawful processing grounds other than consent.
You have the right to complain to a data protection
authority about our collection and use of your personal information. Contact
details for data protection authorities in the EEA, Switzerland
and certain non-European countries (including the U.S. and Canada) are
available here.
We respond to all requests we receive from individuals
wishing to exercise their data protection rights in accordance with applicable
data protection laws.
Access to Data Controlled by our Customers. QuickProadvisors has
no direct relationship with the individuals whose personal information is
contained within the Custom User Fields processed by our Service. An individual
who seeks access, or who seeks to correct, amend, or delete personal
information provided by our users should direct their request to the Customer
directly.
V. RETENTION OF INFORMATION
We will retain personal information we process on behalf of
our Customers for as long as needed to provide our
Services or for an indefinite time to comply with our legal obligations,
resolve disputes, prevent abuse, and enforce our agreements. If required by
law, we will delete personal information by erasing it from our database.
VI. DATA TRANSFERS
Your personal information may be stored and processed in any
country where we have facilities or in which we engage service providers. By
accepting the terms of this Privacy Policy, you acknowledge, agree and consent
to (1) the transfer to and processing of personal information on servers
located outside of the country where you reside and (2) our collection and use
of your personal information as described herein and in accordance with the
data protection laws of the countries in which have facilities or in which we
engage service providers, which may be different and may be less protective
than those in your country.
VII. PERSONAL INFORMATION TRANSFERRED FROM THE EA, THE UK OR
SWITZERLAND TO THE UNITED STATES
QuickProadvisors operates in countries outside the EEA, the UK,
and Switzerland, such as in the United States of America and the Russian
Federation and may utilize data processors and sub-processors located in third
countries. If you are located in the EEA, the UK, or
Switzerland, this means that we may transfer personal information outside of
your country. Such transfers are made using appropriate safeguards and
supplementary measures, such as the EU Standard Contractual Clauses for
Controller-to-Controller and Controller-to-Processor Transfers (“Safeguards”).
If you would wish to view such Safeguards, contact us at [email protected]
VIII. CHILDREN’S INFORMATION
We believe it is important to provide added protection for
children online. We encourage parents and guardians to spend time online with
their children to observe, participate in and/or monitor and guide their online
activity. The Site and/or the Services are not intended for use by anyone under
the age of 16, nor does QuickProadvisors knowingly collect or solicit personal
information from anyone under the age of 16. If you are under 16, you may not
attempt to register for the Services or send any information about yourself to
us, including your name, address, telephone number, or email address. In the event that we confirm that we have collected personal
information from someone under the age of 16 without verification of parental
consent, we will delete that information promptly. If you are a parent or legal
guardian of a child under 16 and believe that we might have any information
from or about such child, please contact us.
IX. SECURITY
Notice of Breach of Security
If a security breach causes an unauthorized intrusion into
our system that materially affects you or your Subscribers, then QuickProadvisors
will notify you as soon as possible and later report the action we took in
response.
Safeguarding Your Information
We take reasonable and appropriate measures to protect
personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks
involved in the processing and the nature of the personal information. Despite
these efforts to store personal information collected on and through the Site
and/or the Services and otherwise by us in a secure operating environment that
is not available to the public, we cannot guarantee the security of personal
information during its transmission or its storage on our systems. Further,
while we attempt to ensure the integrity and security of personal information,
we cannot guarantee that our security measures will prevent third-parties
such as so-called hackers from illegally obtaining access to personal
information. We do not warrant or represent that personal information about you
will be protected against, loss, misuse, or alteration by third parties.
Our credit card processing vendor uses security measures to
protect your information both during the transaction and after it is complete.
If you have any questions about the security of your Personal Information, you
may contact us by email at [email protected] with the subject line
“questions about privacy policy”.
LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION (EEA
VISITORS/CUSTOMERS ONLY)
If you are a person located in the European Economic Area,
our legal basis for collecting and using the personal information described
above will depend on the personal information concerned and the specific
context in which we collect it. We will normally collect personal information
from you only where we have your consent to do so, where we need the personal
information to perform a contract with you, or where the processing is in our
legitimate business interests. In some cases, we may also have a legal
obligation to collect personal information from you.
If we ask you to provide personal information to comply with
a legal requirement or to enter into a contract with
you, we will make this clear at the relevant time and advise you whether the
provision of your personal information is mandatory or not (as well as of the
possible consequences if you do not provide your personal information).
Similarly, if we collect and use your personal information in reliance on our
legitimate business interests, we will make clear to you at the relevant time
what those legitimate business interests are.
If you have questions about or need further information
concerning the legal basis on which we collect and use your personal
information, please contact us using the contact details provided under the
“How To Contact Us” heading below.
FOR CALIFORNIA RESIDENTS
Under California’s Shine the Light law, Cal. Civ. Code §
1798.83, California residents have the right to request in writing from
businesses with whom they have an established business relationship, (a) a list
of the categories of personal information, such as name, e-mail and mailing
address including billing ZIP code and the type of services provided to the
customer, that a business has disclosed to third parties (including affiliates
that are separate legal entities) during the immediately preceding calendar
year for the third parties' direct marketing purposes and (b) the names and addresses
of all such third parties. To request the above information, please contact us
at [email protected] We will respond to such requests for information
access within 30 days following receipt at the e-mail or mailing address stated
below. Please note that we are only required to respond to an individual once
per calendar year.
Additionally, California law requires that we indicate
whether we honor “Do Not Track” settings in your browser concerning targeted
advertising. We do not currently alter our practices when a Do Not Track signal
is received. To learn about Do Not Track and for information about how to opt
out of receiving targeted advertising, please click www.aboutads.info/choices.
Furthermore, subject to certain exemptions, California residents
have the following rights with respect to personal information we may have
collected about them:
(i) Requests to Know
You have the right to request that we disclose:
The categories of personal information we have collected
about you;
The categories of personal information about you we have
sold or disclosed for a business purpose;
The categories of sources from which we have collected
personal information about you;
The business or commercial purposes for selling or
collecting personal information about you;
The categories of personal information sold or shared, if
any, about you, as well as the categories of third parties to whom the personal
information was sold, by category of personal information for each party to
whom personal information was sold; and
The specific pieces of personal information collected.
You may submit a request to know via email at [email protected] The delivery of our response may take place electronically or
by mail. We are not required to respond to requests to know more than twice in
a 12-month period.
We do not sell, and have not in the prior 12 months sold,
personal information about California residents. Therefore, we have not
included a “Do Not Sell My Personal Info” link on our Site. If our practices
change, we will update this Privacy Policy and take any other necessary action
to comply with applicable law.
(ii) Requests to Delete
You have the right to request that we delete any personal
information about you that we have collected. Upon receiving a verified request
to delete personal information, we will do so unless otherwise required or
authorized by law. You may submit a request to delete personal information by
sending an email at [email protected]
(iii) Authorized Agents
You may designate an authorized agent to make requests on
your behalf. You must provide an authorized agent written permission to submit
a request on your behalf, and we may require that you verify your identity
directly with us. Alternatively, an authorized agent that has been provided
power of attorney pursuant to Probate Code sections 4000-4465 may submit a
request on your behalf.
(iv) Methods for Submitting Consumer Requests and Our
Response to Requests
You may submit a request for access and requests to delete
personal information about you via email at [email protected]
Upon receipt of a request, we may ask you for additional
information to verify your identity. Any additional information you provide
will be used only to verify your identity and not for any other purpose.
We will acknowledge the receipt of your request within ten
(10) business days of receipt. Subject to our ability to verify your identity,
we will respond to your request within 45 calendar days of receipt. If we
require more time (up to 90 days), we will inform you of the reason and
extension period in writing. In order to protect your
privacy and the security of personal information about you, we verify your
request by via email.
Any disclosures we provide will only cover the 12-month
period preceding the verifiable consumer request's receipt. The response we
provide will also explain the reasons we cannot comply with a request, if
applicable.
We do not charge a fee to process or respond to your
verifiable consumer request unless it is excessive, repetitive, or manifestly
unfounded. If we determine that the request warrants a fee, we will tell you
why we made that decision and provide you with a cost estimate before
completing your request.
(v) The Right to Non-Discrimination
You have the right not to be discriminated against for the
exercise of your California privacy rights described above. Unless permitted by
the California Consumer Privacy Act, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services,
including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or
services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
CHANGES TO OUR PRIVACY POLICY
Changes to this Privacy Policy will be made when required in
response to changing legal, technical or business
developments. When we update our Privacy Policy, we will take appropriate
measures to inform you, consistent with the significance of the changes we
make. We will obtain your consent to any material Privacy Policy changes if and
where this is required by applicable data protection laws.
You can see when this Privacy Policy was last updated by
checking the “Last Updated” date displayed at the top of this Privacy Policy.
The new Privacy Policy will apply to all current and past users of the website
and will replace any prior notices that are inconsistent with it.
HOW TO CONTACT US
If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at [email protected] with the subject line “questions about privacy policy”.